Privacy Policy
Effective Date: April 30, 2026
At Novavantage, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from novavantage.store
1. PERSONAL INFORMATION WE
COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Identity Data: Name and surname.
Contact Data:Email address, phone number, and shipping/billing address.
Payment Information: We use **Stripe** as our third-party payment processor. **Novavantage does not store your credit card details.All payment data is encrypted and handled securely by Stripe in compliance with PCI-DSS standards.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
Communicate with you.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or services (if you have opted-in).
3. SHARING YOUR PERSONAL
INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
To power our online store.
Stripe: To process your payments securely.
Google Analytics: To help us understand how our customers use the Site.
4. AUSTRALIAN CONSUMER LAW (ACL)
For our customers in Australia, our services and privacy practices are governed by the Australian Privacy Principles contained in the Privacy Act 1988. We are committed to protecting your rights and ensuring that your personal data is handled transparently.
5. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. YOUR RIGHTS
If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@novavantage.store.